PN
Patricia N

1 reviews | Active since Apr 2013

11 Mar 2015, 10:25

Wiping dining tables with dirty floor cloth!

I was always a big fan of KFC, and working across the road from Sandton City, I often enjoyed my lunch purchased from the KFC Sandton City. That is up until yesterday when, as I was finishing my meal - I saw the lady that cleans the shop wipe something off the dirty floors and subsequently proceed to wipe a number of the dining tables WITH THE SAME CLOTH! This was just absolutely shocking - and I can never continue to eat at a franchise store where staff don't have a high regard for cleanliness and hygiene... I can only imagine what gets done with the food! I wont be eating there again as I was beyond put off for - but for the sake of the other customers and general hygiene I hope this gets addressed with utmost seriousness!

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Replies (1)
KFC
KFC's reply11 Mar 2015, 14:56
Official
Hello patritzia,

Complaint

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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