MM
Mzamane M
1 reviews | Active since Sept 2015
16 Sept 2015, 11:50
WHY MUST YOU HIDE THE WIFI PASSWORD FROM PAYING CL
I went to KFC today and I specifically chose them because the have WiFi. When I asked for the password, they just said No. When I go to the area where we eat and ask customers with phones and laptops if they know the password they said yes. Now the question is why are we not treated equally and why have a selling took like WiFi and refuse to give it to other customers? I felt little and disrespect when the lady just said No when I asked for the password. Why bad publicity for KFC not bad enough? Why do you still treat us like dirt ?
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KFC's replyOfficial
16 Sept 2015, 17:27Hello Charle_9245 ,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply16 Sept 2015, 17:27
Official
Hello Charle_9245 ,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***