1 reviews | Active since Oct 2013
Why can't this KFC get their orders right!!!
First of all, this is not the first time I've complained on HelloPeter about this specific KFC! Whenever I go there, I always make it very clear that whatever it is I'm ordering needs to be with zinger sauce, not the normal colonal sauce, this is then communicated but never correct when I get the order! It is so frustrating, you guys should seriously consider employing energetic, well-managed people with an EXCELLENT memory! Interview these people thoroughly before employing them.<br> The irritation is overwhelming even when just thinking of going through that drive through!<br> The other issue is - when you don't have something in stock, print it out and stick it on the wall before people enter the drive-through, as you know that once you're in the drive-through, you've got to stay until the cars have left in front of you.<br> Come on - This franchise has a lot of potential, you've just gotta keep your hand on it!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
