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avisha S

1 reviews | Active since Jul 2013

07 Nov 2015, 10:09

WHEN THE CLOSING MANAGER IS CONFUSED

on the 04.11.2015 at about 18:55 we went to the whitehouse kfc I placed my order with nomhle she was so so confused. I gave her my order but still she got it wrong I then told her again what I ordered. I then paid her she gave me my change and then she started looking at the receipt like confused. I was waiting while nomhle still looks at the receipt confused, I decided to leave she then says your order is ready pay the R40.00 and just take it she. I don't know why kfc hires people that are *********** and confused who don't know they job but are given the job, the young girl that was packing was much more efficient then nomhle , she should have been the manger and not the packer.<br> <br> <br> <br>

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Replies (1)
KFC
KFC's reply09 Nov 2015, 09:35
Official
Hello sweetgirl,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,