When on my way to work

<br> Kindly note on the date of 30/06/15 I had stop by your Cape Town Waterfront branch for two cups of cappuccinos at 07:34. My order was then taken with not even a good morning or hello at 07:36 for I was the second customer inline, but we ended up waiting 15 minutes. By that time I was getting edgy as I start at 08:00 AM and none of your staff seem to care at that point. When I finally screamed to ask where is your staff for at one point there was nobody at the front desk, one of the ladies mentioned she's not the one making the coffee, the other lady is making it,. when I ask again now waiting 20mins it almost being 08:00AM the same lady says to me the coffee needs to warm up that's why it's taking so long. By this time I was not going to accept a ******** story like such and personally think your staff was lazy, unprofessional, unorganized with a don't give a damn attitude towards your customers.So if you think I'm telling a lie by all means i have a video as proof with time and no staff to be seen.