1 reviews | Active since Jun 2015
What's happening at this branch
I have been to this branch 5 times now and out of the 5 times I have had a horrible experience 4 times.<br> <br> 1) The first time I didn't get chips with my meal. <br> 2) The second time they closed the drive through because they didn'y have enough staff on duty<br> 3) Got there at 21:00 and they didn't have any chicken, had to decide between a twister or a zinger<br> 4) Ordered two doritos crunch burgers, when I got home, it was just the bun, with the doritos chips and sauce, no chicken on it. <br> <br> If I EVER return to this branch again, I will make sure that I check my food 100% before driving off rather than opening my bag at home just to see there's something wrong with my food. I really love KFC, but the service received at this branch is unacceptable. If it was once, I could still understand it's a mistake. But 4 times out of 5 and how on earth can you not have chicken, you might as well then just close your doors
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
