1 reviews | Active since Jul 2016

14 Jul 2016, 08:23

What happened to service

<p>KFC Queenswood has the worst possible service I have ever seen. I wanted to order AM riser but they did not had the ****ins, so I ordered the brekkie crunch and waited 20 min this morning for 2 x Brekkie breakfast wraps, this was ordered and paid for in the drive through. They asked me to park in the parking area just to forget about me again. When I got out of my car and went to the shop inside I saw how the staff was sitting around and having breakfast themselves, when I enquired about my order I was told that it will take another 6 - 10 MIN . When they started I noticed that no one was wearing any sort of gloves when handling the food which I find unacceptable. A restaurant must be clean and neat exactly the opposite of what I experienced. I will recommend that the start wearing gloves when coming into contact with food that I eat. Prepare food , and make sure that you consist of all the food items on your menu.</p>

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Replies (1)
KFC
KFC's reply15 Jul 2016, 11:51
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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