DD
Delon D

1 reviews | Active since Nov 2016

24 Nov 2016, 16:55

What hapenned to KFC ?

<p>I remember a time when we used to eat at KFC on a weekly basis , now I don't even eat there on a yearly basis , at one kentucky I got food poisoning it took two days to recover ( Kroonstad), the next one i found that a piece was missing an later heard that it hapenned a lot at that branch ( Middelburg) mpumalanga</p> <p>At Witbank KFC the staff at the drive through tried to stuff us around by being witty about where the car must exactly be parked before they can take our order !? and then they took so long with that order that we just drove off and went somewhere else , at the other KFC also in Witbank they also took their jolly time about making the food and when it finally arrived it urns our the cashier had wax in his ears because he only got half the order , this frequently happens at fast food outlets , the staff doesnt LISTEN !! when you talk to them .</p> <p> </p> <p>Interesting to see how KFC doesnt seem to care about their customers complaints ? I would be careful about buying shares , sooner or later it will catch up with them</p>

0
Replies (2)
KFC
KFC's reply04 Dec 2016, 08:33
Official

Good Morning

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

Best regards,

DD
Delon D's update11 Feb 2017, 14:22
Reviewer Update

KFC customer care did respond and I told them that I was not complaining about one issue just bassically saying that their service across the board has fallen in the Mpumalanga area , and to show just how correct I was , I bough another KFC hawaian rounder at KFC in Kentucky in Middelburg (across the school) just a few days after speaking to their customer care people and , believe it or not , got a piece of chicken on that burger that was dried out , and i mean dry , phoned the customer care again ......lodged a complaint ....more than a week later still no response , I really think it's time for giving up on KFC