LB
Lucille B

1 reviews | Active since Jun 2015

07 Jun 2015, 13:35

we dont have chicken, ice cream , rolls

I work at Cape Town International airport , and I cannot understand how KFC , a predominantly chicken fast food outlet, CAN RUN OUT OF CHICKEN !!!. I'm getting sick and tired of this now! what must our international visitors think of our country. we are trying to move into the first world but we run our business like the third world! everyday there is SOMETHING that they don't have. the employees give us attitude because they see us everyday. I AM STILL A CUSTOMER! I PAY FOR MY FOOD AND EXPECT SERVICE! <br> Just because I'm employed at the airport ,and you see me every second or third day,doesn't mean that you should treat me any different to a person flying out of that airport! I pay the same money as that person! if i want a certain piece of chicken, that is my preference. same as the other person standing next to me ,who is requesting a piece that does not \come with that order". Why can that person get his preference"

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Replies (1)
KFC
KFC's reply08 Jun 2015, 09:09
Official
Hello lucib,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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