1 reviews | Active since Jun 2016

27 Jun 2016, 02:23

We don't give a dam about you Mr customer

<p>A visit to our local KFC for a quick milkshake turns into a ****phobic racial attack with no assistance from staff or management after repeated requests of help. The shocking reality of poor service in our countries hospitality industry. A month after the assault by a group of intoxicated customers and CCTV footage, the owners nor management have even bothered to inquire on my wellbeing. For this unprovoked attack in a privately owned establishment in full view of management, staff and customers and in a so called tourist holiday destination town is appalling to say the least. I cannot review the milkshakes that were ordered as I never had the chance to find out as a bloodied nose, dislocated jaw and a very shaken and humiliated ego had to be treated in the local hospital. </p>

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Replies (1)
KFC
KFC's reply28 Jun 2016, 13:03
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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