Waiting 35minw for online order

So theres this whole hype about kfc online but honestly this service sucks big time whats the point of ordering online when u get to to the store you still have to wait for more than 30mins because theres a waiting time for chicken! So before u advanced me to payment why did u not give a pop up to say there is a waiting period in that way i can decide if i want to waste my time standing in a store waiting on chicken worst staff just shrugs their shoulders and blame it on the chicken cookers like why offer this service????