VJ
Vaughn J
1 reviews | Active since Feb 2016
03 Feb 2016, 13:15
Waiting 30 minutes for an order thats \5 minutes\""
So today the guys at work decided we should order kfc for lunch today, at around 10 we foned the delivery hotline and placed an order to be delivered at 11:50.... 11:45 the guy fones to say the bike broke down and another delivery guy would fetch the order and be here by 12:05 so we waited.... 12:05 we fone the southway mall branch where they had ordered it from and the lady says 5 minutes.... 12:30 still no chicken and order cancelled.... Not impressed at all
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KFC's replyOfficial
04 Feb 2016, 14:35Hello Vaughn123,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply04 Feb 2016, 14:35
Official
Hello Vaughn123,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***