MM
Masego M
1 reviews | Active since Feb 2012
12 Aug 2015, 13:00
Waited until after my lunch break was over.
I placed an order over the phone for delivery, I was told my food would be delivered in 30-40 min.... I called to inquire after waiting for 50 min, was told that they would get back to me(which they never did). I waited for a total of 1 hour and 20 minutes for my delivery and noting was communicated regarding any delays.
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KFC's replyOfficial
14 Aug 2015, 12:29Hello msegomojanaga,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply14 Aug 2015, 12:29
Official
Hello msegomojanaga,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***