RM
Raees M
1 reviews | Active since Jun 2015
02 Sept 2015, 09:32
Waited for over an hour for an order
Hi<br> <br> Last week Saturday i went to KFC in Westdene we were 3 couples who placed a fairly large order, i then waited almost an hour for the food when i asked how far it was it was said that they had not even started preparing it.<br> The people who helped us did not seem concerned they just ignored us and carried on after waiting almost 2 hours for my food I asked for a refund and left the service was ridiculous.
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KFC's replyOfficial
04 Sept 2015, 12:21Hello RaeesL,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply04 Sept 2015, 12:21
Official
Hello RaeesL,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***