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philip.sowah philip.sowah

1 reviews | Active since Jul 2015

26 Oct 2015, 07:19

VEry Very Appauling Attitue & Service - SHAME SHAM

Hi, so this is the third time that i have been to this particular branch at 6am only to be told rudely by some hack of a service lady that they arent opened. this morning was the last straw, one would think that KFC being an international brand you guys will have your act in check and not behave like simplistic *****s when it comes to service delivery and especially not at a time when companies in your industry are taking on major hits from client by the way they act and behave, anyways this lady this mornig thought it wise to scream at me that they were closed when i pointed out to her that it was past 6am, if you know you cant cater to the breakfast needs of the public dont advertise it, its some what a form of false adverti*****t seeing that you cant deliver on what you are advertising. because of this lady i will launch a campaign to drive away customers to this particular store... Internet presence and being a well know person are attributes that are on my side and i will make use of it... ******** fools...!!!

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Replies (1)
KFC
KFC's reply26 Oct 2015, 08:40
Official
Hello iamqweiqu,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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