AL
Allister L

1 reviews | Active since Jan 2016

15 Jan 2016, 16:17

very lazy employees

I went to kfc in elsies river opposite excellent meat market at H20:05... I wanted to order a cream ball and streetwise 2 for my son a double crunch burger and 12 wings for my wife and me 2 share. 1st I ordered the cream ball..... reply... no ice cream. I asked for the streetwise 2 double crunch and 12 wings.. reply was..... there's no burgers and only that 5 or 6 wings thats there in the warmer. I asked now why cant u make...? Her reply was bcs they closing @ H21:00 and the people @the back dont want toe drop wings or chicken fillets bcs its H20:15 and they wanna close and go home... so I insisted I want my food and ask the teller are they closing for good bcs this is not the 1st time they told people theres nothing left or they busy closing although its only past 8 during the week. . So she shouted my order to the back.... and then they started talking xhosa... and I could pickup they talking **** about me. So I just said **** it and took the streetwise 2 and left... I will never ever go to that kfc again and I'll tell my friends and family the same..... I'll drive past them and go to kfc by avonwood mall or kfc in goodwood.

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Replies (1)
KFC
KFC's reply18 Jan 2016, 13:16
Official
Hello atxl1,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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