VERY BAD SERVICE

I BUY 8 ZINGER WINGS EVERY FRIDAY. AND ON 3 OCCASSIONS ONLY RECEIVED WINGLETS AND NO DRUMLETS. ONLY ON THE 3 OCCASSION DID I COMPLAIN. THE MANAGER, JURGEN, I THINK HE SAID HIS NAME WAS, TOLD ME THAT THE NEXT TIME I BUY, HE WILL MAKE SURE I GET THE RIGHT STUFF. HE MADE ME FEEL LIKE I WAS COMPLAINING FOR NO REASON AND I AM BEING STUPID. THEN ANOTHER LADY CALLED ME AND TOLD ME TO COME TO THE STORE AND THEY WILL GIVE IT FOR FREE BUT ALSO ADDED THAT HER MANAGER SAYS THAT THEY NEVER GIVE ONLY 4, IF THEY DONT HAVE DRUMLETS....OKAY, SO KNOW I AM A STUPID ****??/ I WENT TO COLLECT MY FREE WINGS AND THEY CHOSE THE SMALLEST ONES THEY COULD FIND. ALL 8 FILLED HALF THE LITTLE PACKET THEY NORMALLY PUT THE 4 IN. DONT GET ME WRONG, I CAN PAY R30 FOR MY WINGS AND THAT IS NOT MY COMPLAINT BUT THE WAY THEY MADE ME FEEL. IS THAT WHAT CUSTOMER SERVICE IS ALL ABOUT LATELY?