VERY BAD CUSTOMER SERVICE FROM KFC

Im very disappointed with kfc online yesterday I ordered their Monday special 2 of them I even told my colleague to buy as well since it was 50% off which we did at 3pm and on the app it said they will deliver at 16:05 and I didn't mind since I was knocking off at 4pm but I waited till 5pm without having my order or any communication I had to call the store and they told me they are waiting for a driver to collect the order then after waiting so long they canceled my order without even talking to me or ask me I got so irritated after waiting so long they canceled my order and it was late I had to use extra cash to get Uber to get me to the taxi rank for what???? Nothing that time it's late for me to cook at home we had to sleep without having anything to eat because of their inconvenience I got home late at 19:30pm while I knocked off at 16:00pm so is that fair? What frustrated me more was waiting so long for nothing even my colleague was disappointed with kfc service I mean why didn't they tell me in time they can't deliver instead of letting me stand at work till late for nothing they should just leave this delivery thing if they can't do their jobs they can't even call their drivers they said they are using outside source a big company like kfc doesn't have drivers no guys you making your problems ours which is wrong I expect a call from a store manager of Shell garage Denver kfc to tell me what happened with my order since they had dinner with their families last night while mine didn't. *** Lerato is my name