1 reviews | Active since May 2015
Very Bad Customer Service& Failure To Solve Proble
01/05/2015 Time: between 15h00pm& 16h00pm bought Street Wise 5 & three cups of Coca Cola for the 4 of us.<br> Requested a box so that we could devide the food& share amongs ourselfs since the tables were separated.<br> Teenage refused to give us the box even though I requested politely.<br> <br> When I asked him how do we devide food then since we are 4& you refuse to give me a box& you have no plates, he could not answer me. Then I said if you are not able to give us a box to share the food or plates since we are eating here. You better take your food and give me back my money I will go somewhre they will be willing to provide the service.<br> <br> I went back to take the food and still they refused to give me back my money.<br> When asked for manager I realised the name tag said manager. He went in to call Mummy (General Manager).<br> Explained to her what happened, she offered to give us the box but I was already unhappy of the way Teenage the Manager refused with the box. Then I said to Mummy, I need my money back now because I already brought the food.<br> <br> Mummy refused with my money. I left the food with Mummy<br> <br> I called KFC complaint& asked refund even today they did not refund me.<br> Very Bad Servi
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Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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