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ntombiyenkosi M

1 reviews | Active since Apr 2012

25 Feb 2016, 09:17

VERY BAD CUSTOMER SERVICE

Yesterday I went to KFC in meadowdale mall, I arrived there at 18:20 and I was the only walk in customer as most of customer were driving thru. No one attended to me for 20 mins the shop assistance were busy talking to their friend, telling him how handsome he looks when he is not wearing uniform. They kept chatting to each other, no one even care that I was waiting to be served there as a customer, it was 18:40 when I eventually decided to leave the shop and drive to Nandos and get food there. This KFC is very new, to get this kind of service from there is very disappointing. I couldn't even asked for the manager because, he/she was probably there as well chatting. I am very disappointed.<br>

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Replies (1)
KFC
KFC's reply25 Feb 2016, 15:52
Official
Hello ntombimbatha,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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