TM
Thulani M

1 reviews | Active since Apr 2014

02 Nov 2017, 06:51

Very Bad Attitude

Went to capital Park KFC and used drive through. I placed my order,paid and proceeded to the next window for collection and when I got there my appetite was messed up by a rude and *********** KFC staff when I told her my order was wrong she said I'm the one who didn't say what I want, :-o. And bare in mind the same thing happened for two consecutive days. She even remembered I was there the previous day and with a bad attitude as well she rep**** to me saying "even yesterday you did the same thing" . Well say for instance I was wrong of which I wasn't, she should not be giving customers a bad attitude unless otherwise I don't know what is a good customer service. Ronewa(the lady who assisted me) must undergo a serious customer service training.

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Replies (1)
KFC
KFC's reply03 Nov 2017, 15:25
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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Best regards,