DGdL
Dean George de Lange
1 reviews | Active since Mar 2011
20 Feb 2015, 15:20
Value for money
Today at 2:30 I decided to go to the drive through at Parow. I ordered 2 daily milk krushes and 4 zinger wings. I told the lady i want 4 big zinger wings,only to be told its 2 small ones and 2 big. To my surprise i got 2 of the usual wings, and then ANOTHER 2 round ones which looks like kfc pops. This is soooo disappointing as on this past tuesday i had 2 nice big ones. Then came my krusher, 1 full to and then one half fulled not even passing the 4th line.This after waiting 20min in the drive through,unacceptable. I looking forward to a response and something to do be to ensure quanity. Order 587.
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KFC's replyOfficial
23 Feb 2015, 09:16Hello Deanix,
Complaint
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Complaint
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply23 Feb 2015, 09:16
Official
Hello Deanix,
Complaint
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Complaint
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,