SV
Sonika V
1 reviews | Active since Jul 2013
27 Jun 2016, 16:38
Utterly pathetic!
<p>We ordered 2 wicked zinger box meals and asked for 1 of the burgers to be "original" or not to burn - thats it easy right. On our return home we realised that they in fact did not give us any chilli salt, they gave us a fully loaded box meal (with a drum stick and original burger) in a wicked zinger's box - charged us for a wicked zinger and made the other wicked zinger burger an original burger as well. Is this really so hard?! This is a reoccurring problem and we are now sick of it. With this type of service we see no reason to support Kfc any longer! </p>
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KFC's replyOfficial
29 Jun 2016, 09:39Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
Best regards,
KFC's reply29 Jun 2016, 09:39
Official
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
Best regards,