UTTERLY disappointed!!!

Where to start...called the KFC Delivery nr @ 17:57. Held on for 9 minutes. Placed order and completed phone call @ 18:14. After not receiving ANY response on status of delivery, called KFC Delivery nr again @ 18:58. Held on for another 8 minutes quering my order. Ended call 11 minutes later. Lady at call centre promised to contact me with the status of delivery. This never happened! Received goods eventually @19:15. Total time: 1 hour, 18 minutes. Tried contacting Belinda at Kolonade KFC, phone just rings and rings. This is UNACCEPTABLE!!! It is POOR OVERALL \service"from KFC. I'm bitterly disgusted and disappointed with this service. I do NOT want to pay the bill when this happens. We can't accept this type of \""service\"" and need to bring this under the attention of all relevant and parties. I will definitely NOT advise anyone to make use of KFC's Delivery \""service\"". One could go to a restaurant and order food in less time! I demand feedback on this. """