UTTER *******

I want to express my dissatisfaction with the KFC online platform that I used to order my food. I placed an order and made my way to the store to collect it.(Jabulani Mall Soweto) Upon arrival, I was told that the store had no water and therefore was unable to assist with my order. Why is it that in 2021 systems are not lined where if a customer tries to place an order the order gets rejected for such reasons? Firstly that would have made it easier and I would have avoided going to the store, avoided wasting my time and petrol. Suffice to say that I left the store empty-handed.

I WANT MY MONEY BACK