USELESS TO ORDER ONLINE AND CLUELESS STAFF

I ordered online and it said order will be ready at 20:37. I arrived at 20:40 and I was told that my order was not ready, okay fine - thinking waiting 5 mins won't hurt, but I ended up waiting for 18 minutes. People who bought in-store got their orders before me.

They give me wrong order then I return it, and they say they don't see my order they only see the one they gave me. After a while when I showed them online transactions they finally find the order - meaning I have to wait again for my order to be prepared.

Mind you I took an UBER and getting charged for waiting time!!!!

I get home, to find 1 mash was not closed and had spilled all over the bag.

Please make sure your app works, and train your employees on the app.

THIS WAS A HORRIBLE EXPERIENCE!!!