Useless service
<p>when you log onto the website you get the menu with prices then you want to tell me to say Pretoria to get the Pretoria prices what is that???? but when you tell them to log on what do they see... they respond they have never seen the webpage. Don't buy from the website as the prices are not up to standard and you will end up paying more that is excl delivery fee. I am so upset when the client service lady said the manager said that I should select Pretoria as if the prices differs from area to area... then why have prices on your website??? Take that manager off your payroll or the lady who said that!!!! And take your add from TV as you cannot even deliver the service you advertise on TV!!!!</p>
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
Best regards,
Just state on your menu what delivery amounts are as they change from your website and no where on the website it states that the delivery amount differs from the amount in store that is excluding the delivery fee as this is bad service when you try telling people that it is there and you as customer know it is not as you double checked it. And then the customer service gives you nothing but sorry the manager said we cannot do anything about it, I mean really is that how you treat your customers
Just state on your menu what delivery amounts are as they change from your website and no where on the website it states that the delivery amount differs from the amount in store that is excluding the delivery fee as this is bad service when you try telling people that it is there and you as customer know it is not as you double checked it. And then the customer service gives you nothing but sorry the manager said we cannot do anything about it, I mean really is that how you treat your customers