Useless Manager

On Saturday I went to KFC Techno Park in Witbank Mpumalanga when i got there the was a lady by the name of Ayanda working alone taking orders and also giving people their food mean while the others were chatting at the back,So I order the food,and a bottle of water but they didn't have water,And ice cream and after that I was told that they don't meat,juice and tamoto sauce I then asked Ayanda to call the Manager and she called her,the rude Manager by the name of Nkhensani came through I asked her why are they still operating because they don't have anything and she started screaming at Ayanda blaming her for every lthing infront of all the customers that were in the shop,and when I asked why she's shouting at the Poor Ayanda because I was the one that requested to speak to her and she started telling that m rude and she doesn't have time to wasted,and she said she doesn't have to time for customers who wants to spoil her day....Ayanda is very rude and disrespectful she acted as if she's running her own shop at some location,she acted an illiterate person that never went for training,and I just want to say thank you to Ayanda for loving her job and showing respect to all her customers,she must just keep up the good.