Used drive thru but stood around for 45 mins for incorrect order!

<p>I visited the kfc bluehills on evening of 25 May 2016. You may think that it would be busy on payday but Ive seen other kfc's 10 times busier and still providing acceptable service. Took the lady 5 mins to take down my order at the the drive thru. Proceeded to collection and was told to wait for 15mins for wings. This was not a problem, went to collect order at another restuarant and returned but had to go into kfc and waited for 45mins. Collected order ,went home and realised that a few of the meals were incorrect. While waiting i noticed a fancy board with the contact details for store manager and area manager. I smsd Samantha and Shaun. To date have had no response. I ask with tears in my eyes ,does it take more than 45mins to get take out at kfc ? This is not the first instance of poor service at this particular store,something is not right there. </p>