CA
Carien A

1 reviews | Active since Nov 2015

08 Nov 2015, 18:01

Unprofessional service

We were at the drive-through when we received REALLY unprofessional service. First of all we were not greeted, 2 women were working there, one chewing gum with her mouth open, the other yelling at someone at the back while looking at us. We ordered a salad and tower burger and minute **** cool drink, which was out of stock may I add! There was 1 car in front of us. When we stopped to collect our food, the person also did not greet, left, and was busy at the fryers for a while, and upon return started packing other take aways. We waited for more than 5 minutes for our order. No \have a nice day"or anything. We love eating KFC but really do not want to be treated this way! Very unprofessional and will think twice about buying there next time!! """

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Replies (1)
KFC
KFC's reply09 Nov 2015, 08:31
Official
Hello Carienoli4,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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