Unhappy customer

I am very unhappy with the level of service i received from KFC Bedford gardens. I placed an order of which i waited over 30minutes for ,the cashier was so unprofessional as she dragged her feet and did not take customers as a priority, i requested to cancel the order yet the manager himself did not even bother to attend to my request. I think this kfc should be shut down or new management be put in place. I was not the only unhappy customer and some that where standing in line to place an order even turned back This kfc does not take their customers to heart let alone take their complaints seriously