Unhappy Customer

I am disappointed with the disgusting service I received from KFC Gateway on the 2nd of December 2023!

Firstly, the staff was super slow and unattentive. I ordered 2 wicked zinger box meals with wicked zinger sauce. The guy assisting me got the order wrong the first time and still upon repeating myself for 2 times further my order was still incorrect!

There was no wicked zinger sauce, there was hardly any sauce, the fillet was hard and stale and my tomato was even cut in half! The mash and gravy didn't have mash and was super oily and the chips wasn't fried full. The zinger wings were not cooked and was slimy on the inside!

I waited 45mins for my order to receive this service and this is my favourite meal from KFC. I am really disappointed with this service I ordered 2 boxes and the second box had a piece of chicken inside instead of wings.

Please can you take this matter further! I understand it is now festive season and maybe the staff is over worked during this time. However this is not the the service we appreciate especially since spending R95 a box!