Unhappy cheated Customer

<p>I went to a KFC in Parklands Table View Cape Town. As I entered the store I saw the new Street Wise Vaule box.</p> <p>The Picture shows a Burger, two pieces of chicken and a bag of Chips. I was always told that a picture says a thousand words, Growing up in South Africa, I got to know the Streetwise two meals to be pieces of Chicken, not winglets, the picture shows that the Chicken is a fair size. Not untill you get your meal do you realize this is not the case. You get two small winglets. If you look on KFC web page they have pictures of all the meals, If its a box meal you will see that they have taken what's in the box out, and the box is in the back round, not with the Street wise Value Box, why was this meal not photagraphed in the same way, this is the only meal, by the way, that is taken this way. What are you hiding KFC? The fact that it is not value for money. I called the Customer care hot line, and a lovely lady said she could not help me and that she would have to take this to her head office. I got a call back on the 27/1/2017 two days later, The lady told me that it says on the add that its winglets, and the second point that I brought up was that they were zinger wings. I brought 5 boxes, 3 for my kids, they all cried that it was hot. She said she was sorry but it does say that they are wings and that KFC does not do wings only zinger wings. I asked to chat with her manager as I was getting nowhere. Givin came on the line, he was worse, as I was explaining my fustrations, he was talking above me, I had to ask him twise to let me finish, He then went on to saying that it was advertised on the poster at the door, I told him that it did not, I got nowhere. I asked him how are we to know that zinger wings were in the box, I explained that their other meals had flames on the box to show you that it was hot. He would not listen, and said that it was on the add that its two zinger wings, I have taken a picture of the big add on KFC window, nowhere does it say what is in the box, the picture, I suppose must tell you. </p>