Unfriendly and unprofessional service

I orderd food on kfc musina sasol N1 We waited long tiime for food, no manager or cashier eplained or apologised for delay, chips where not up to standard no cutletly was packed, i did no eat my mash cz they was no cutlery, staff ******** and unfriendly Date 01/10/23 order no 114 Very disappointed