Unfair service

KFC protea Gardens staff members are full of ************** I was on lunch i waited in the queue like every customer but when I was about to pick up my order a lady was brought to the front to order and a cashier named Lebogang told her that she's on lunch she should order we both employees of a bank, did she choose the lady because she banks with the or she resents me because of where I work? I'm very unhappy with what I had to go through the service sucks