********* Business Practices. Lack of Care for Patrons.

Regarding KFC Ref 478700 complaint lodged against Lusikisiki branch MONTHS AGO, I still have not had any appropriate feedback from KFC, even as much to show some empathy for my unfortunate experience. First of all, we were not given any drinks for the 5 meals purchased and were told that since they were "out of stock" there was nothing that can be done. We then return home to experience stomach pains, followed by diarrhea after having consumed the meal. I called KFC Customer Service, feeling rather disgruntled. Spoke to Amanda Makele and then to Sibahle & then to Laverne and then spoke to Tamara from the store. IT'S BEEN A SERIES OF CALLS MADE BY ME (COSTS INCURRED ON ME) while KFC clearly does not give a dam about my plight. Spoke to Lalli again on 09/09/19 and Amanda on 08/09/19 but still to no avail. I am constantly being promised either a conference call, or a call back from the area manager/coach, whom I am told today is Pumeza Nompumza, but then I never hear back from anyone. I spoke to Sibahle again on 12/09/19 (today) as I'd reach a point of feeling overlooked and as if an injustice was done to me, without these people giving a dam, wanting them to take some sort of accountability. Three months later and it speaks volumes of how KFC, just quite frankly DON'T CARE. Service delivery in our country is a joke and continues to deteriorate as people just don't care! It's enough that KFC NEVER EVER seems to have change on hand to issue their patrons their ten cents or twenty cents change and merely overlook it, while these pennies add up to pounds in a year making KFC so much extra cash (adding up to millions eventually!) I have never seen any other company fail to issue small change to the extent that KFC practices! The rich get richer, while the poor get poorer. Shame on you KFC for your ********* business practices and shame on you area coach Pumeza for being ineffective as an area leader (or should I say inefficient?) and for showing no empathy to your patrons whose patronage keeps your salary being paid and your position being viable. Shame on you for NOT caring. No consumer should go through the frustration which I have over the past few months. It's a total lack of respect/regard and a slap in the face, especially since we support this franchise so well!