RA
Riaan A
1 reviews | Active since Nov 2015
25 Nov 2015, 19:38
understaffed leading to excessive long queues
The outlet is regularly understaffed leading to very long queues inside and at the drive through. Waited almost 20min today just to get to the front of the line inside the store. Only one till open during peak hour. With all the competition in the area I will most definitely not return again after having similar experiences in the past at this outlet.
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KFC's replyOfficial
27 Nov 2015, 12:25Hello Riaan A,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply27 Nov 2015, 12:25
Official
Hello Riaan A,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***