UNDERCOOKED & ROTTEN KFC MEAT

I am writing to formally lodge a serious complaint regarding a food safety incident at your KFC New Park Central EAZ branch, related to a purchase made on 12 April 2025.

After waiting over 35 minutes in-store to receive my order, I was shocked to discover that the chicken was undercooked, visibly rotten, and emitted a foul, poisonous odor—comparable to the smell of a decaying animal. Upon taking just one bite of a drumstick, I instantly became nauseous and felt the urge to vomit. I initially thought I might simply be tired, so I stored the meal in my kitchen with the intention of revisiting it the next day. However, I was soon overwhelmed by an unbearable stench that permeated my entire kitchen and made it impossible to sleep.

Upon closer inspection, the meat was blood-red on the inside, with black, rotting patches, and a rancid sour smell that lingered even after disposing of it. The fries were also stale, tasting as if they had been left out since the previous day.

Even after throwing the meal away, the smell remained embedded in my kitchen dustbin and air. I was forced to deep-clean and disinfect the area with bleach. I woke up the next morning still feeling sick, with the one bite of that drumstick still sitting heavily in my chest.

This was not just an issue of poor quality—it was a severe food safety hazard. Selling meat in this condition could easily lead to serious illness or worse. I felt genuinely endangered by this experience.

Thank you, KFC, for almost selling me my own death ticket.

Please be advised that I have filed formal complaints with the COJ Health Inspectors and the Consumer Goods & Services Ombudsman (CGSO). I strongly urge that an immediate inspection of the New Park Central EAZ branch be conducted to prevent this from happening to any other customer.