Uncultured

I went to the Kroomboom branch today.

I got to the collection area and had an issue with the coke zero on my order as it was foaming up and was not looking good or normal.

I asked the lady to exchange it as I had 2 coke zeros and only the one was foaming up hence I did not want it, this lady called Sima! Takes it and pours more drink ontop of it and gives it back to me.

I was so disgusted by this and she walks away from me as I was talking to her and I refused to move from windows area.

She then comes back and talks in xhosa to her colleagues I then tell het I don't want this I want another one as this does not look normal.

She still talks in xhosa to her colleagues and refuses to exchange it and walks away.

Me still standing there not moving forward, another gentleman comes to apil and exchanged it for me.

What exactly was she saying in het language, she is rude and I expect you to call me back or I will blow up all social media with this incident.

How are your staff this rude to cust, Sima does not belong to represent your brand in any way.

She is rude and should work in your kitchen with her attitude.