LT
Louanne T

1 reviews | Active since May 2016

12 Jun 2015, 21:44

Unbelievable KFC

I went to the Blue Valley Mall KFC in the Reeds after work. I ordered 2 of the Box meals. Both orders had the same items. 1 Zinger rounder with an extra slice of cheese, chips and zinger wings as side orders and 2 cold drinks. I arrived home and we started to eat. Picked up the first burger and only 2 find that there was no part 2 of the bun. The bottom half of the bun was not there, just the top part of the bun on the chicken. We checked the other burger and believe it or not, the very same. Each burger only had HALF a bun. How on earth do you make 2 burgers and not realize that you only have half a bun!!! Surely you need to pick the burger up first before you place it in the box?? How can you guys have missed this?? Totally unbelievable.

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Replies (1)
KFC
KFC's reply17 Jun 2015, 09:37
Official
Hello Lou1234,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,