RM
Rebel M

1 reviews | Active since Nov 2012

11 Aug 2015, 12:16

Unacceptable service delivery

I bought an 8 peace chicken meal and extra chips for R116.00 at around 21:14 Monday 10 August 2015 and I was told to wait for 8 minutes due to the meal or meat being prepared whilst I wait at the KFC parking.<br> <br> I did not mind waiting that 5 or 8 minutes<br> <br> By 10:00 I still have not received my order until I decided to go inside withdraw my money and get food somewhere else after I have realised that I wasted my time and petrol to get to Mayfield Square KFC with a knowledge that it is a 24 hour KFC whereby Food are always ready.<br> <br> Sometimes this branch does not have ready meals during the weekend midnights or even Friday Midnights.<br> <br> Its either they are still frying the meat or it is just not available.<br> <br> Please sort out this bad service delivery or leave town.<br>

0
Replies (1)
KFC
KFC's reply12 Aug 2015, 16:52
Official
Hello Rebel Mashego,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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