kB
kristi B
1 reviews | Active since Feb 2015
21 Feb 2015, 03:56
unacceptable service at kfc hillcrest
I waited for 45 minutes in a queue at kfc hillcrest pretoria, just to be told that they had no fillets for the order. This is UNACCEPTABLE! ! ! ! ! THIS PLACE NEEDS TO BE SHUT DOWN. I WILL NEVER SUPPORT KFC AGAIN. HOW CAN SERVICE LIKE THIS BE ACCEPTABLE? ? I had to pay an extra charge of R200 for the taxi service. Kfc, please explain yourself? ??
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KFC's replyOfficial
24 Feb 2015, 07:58Hello kristi00000,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply24 Feb 2015, 07:58
Official
Hello kristi00000,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***