MT
Mahlatse T

1 reviews | Active since Aug 2010

15 Apr 2015, 21:54

Unacceptable from a big Company as This

Today I decided to have my business Lunch meeting at KFC. Change of scenery and hoping for a different creative edge. First i was asked if i had something to eat there and yes i had eaten first before i started with work by the security guard and said he was told by management that we should not work there. Then asked that he call the manager so i can have a word. when he finally came, he said we were not to work there. we should have our meal then leave. he also added that we are given a time frame to be there. which mean eat and then go. i was so irritated at the fact that he spoke to us with a smug face as if we were sitting there plotting to *****. I think you just have a take away outlet cause clearly people don't know business. advice to you that you should learn from McDonalds is that the more the people are seated for a longer space of time, the more likely they will spend more. Believe me the technique works<br>

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Replies (1)
KFC
KFC's reply16 Apr 2015, 10:27
Official
Hello Hlatse,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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