SM
Salome M

1 reviews | Active since Aug 2013

26 Nov 2015, 12:33

Unacceptable Attitude from staff

Last night my husband and i went to buy food from KFC. So for some reason that makes no sense to me,their menu board is by the \intercom"where you place your order causing customers to take long to place their order. So when we got by the intercom we asked this rude & *********** Phelisa if she could give us a second to check out the menu. After a minute or 2 she then says in Zulu \"" Uku bheka a ku pheli\"" meaning y aren't we done looking which i found to be totally unacceptable.<br> <br> She did that because we were black"

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Replies (1)
KFC
KFC's reply27 Nov 2015, 12:01
Official
Hello MSMphela,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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