1 reviews | Active since Feb 2015
Took me for a ride...I am very disappointed
<p>At about 8:33pm Saturday night the 5 August 2017. Here I was coming back from seeing family in Nylstroom. I thought let me get a snack for the road. We (family) drove into a drive-thry at kfc Nylstroom. We gave our order...which I hoped to attach(receipt). But I cannot do it here. I guess I'll do it somewhere else.</p> <p>Guess what all six (6) pieces of chicken were white meat or brine part and some bones. No wing, or drum stick, or thigh. Nothing. To top it all the chicken tasted stale and terrible. The only thing the kids enjoyed were chips and pops. I feel cheated and ******. I love my chicken wings and thighs. And it's not like we specifically asked for what we got served. We just ordered six pieces of chicken, knowing these are normally mixed meaning one my get a wing somewhere. And why was it stale? It didn't even taste like kfc!!! </p> <p> </p> <p>I suspect this is a norm at KFC Nylstroom. They knew we were not from around possibly by our Pretorian accent. Yes I live in Pretoria. They though aaha we might as well serve them old chicken. Yes they were right because we couldn't turn on the highway for that and pay tollgates again. </p> <p>What you did or are doing is wrong. And you need to be exposed. If you normally do this to unsuspecting customers especially "tourists"it is unacceptible and disgraceful. What makes me sad is that I usually buy kfc when I'm visiting, and it is the only one there. But i must say it was the first time I used the drivethru. Hence I'm fuming at the realisation that i fell victim because I couldn't see them as they packed my order together.</p> <p> </p> <p> </p> <p> </p>
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Good Morning
Thank you for taking the time to correspond with the KFC Customer Care.
Please note that we will be in contact soon.
Kind Regards
KFC Customer Care
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