DM
DAVID M

1 reviews | Active since Oct 2011

28 Jan 2015, 07:21

Time wasting Bad attitude poor service

On 2015-01-27 at 18h10 I visited the Goodwood N1 Value Centre KFC branch to order food. After being in the que for 25 minutes I only received half of my order. I was Informed in an abrupt way to go and park in the parking area and wait for the two streetwise 2's that were still outstanding. After I noticed that several other customers were helped I approached the saleslady again and was informed to wait. After another 13 minutes my other remaining order was brought to me. By that time the burger was cold as well as the chips from the first streetwise..I am disgusted about the service and attitude of the workers. This is not the first time that I have experience this kind of service at this particular branch. Their service are pathetic. An excuse for poor service wont do the thing. Improve your service and teach your personell manners.

0
Replies (1)
KFC
KFC's reply29 Jan 2015, 14:45
Official
Hello David Muller,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***