****tiest Service

Hi

First time signing up with the KFC delivery App and the service sucks I must say

Downloaded the App and ordered food since got home from work unaware that we have load shedding .at KFC Bludowns

Ordered meal and first reflag I got was the fact that your App can’t locate my address which is 18 Fountainbush Street,Silversands which other Apps like Cherkers 60 and Pic and Pay can locate

Everytime when I punch it manually it redirects to 16 Chinaflower of which that’s the street in the same complex.

Processed the order and made payment because I was hungry .Took a time and called Blu Downs KFC to tell them so that they can update it with the driver.And this was at 7pm.

Called again at 7:38 to check how far as on the receipt it shows “Within 30 mins I’ll hve my food”.But was told the driver was already notified.

20:20 called again because now it’s 1hour 30 minutes and no call nothing.Only to be told the driver was outside and he called my fone was on VM and that was a lie!!Yes we still had load shedding and my door was wide open as there is a huge no18 outside ,no gate nothing that is avoiding anyone not to come in,U can search bardalle village phase 2 set up you will see what am talking about.

Now it’s 20:40 still no food !!!!!😡

In my line of work,I deal with clients and this is not how you treat customers!!

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