SM
Sanelisiwe M
1 reviews | Active since Apr 2014
07 Oct 2015, 23:32
THREE BRANCHES ALL OUT OF STOCK ON MONTH END
I WENT TO THREE DIFFERENT OUTLETS TO TRY BUY A FAMILY TREAT OF 10 PIECES WITH KRUSHERS , MINI BURGERS AND COLESLAW FOR SIDES , TO MY SURPRISE THEY COULD NOT OFFER ME WHAT I WANTED . ONE BRANCH DIDN'T HAVE CUPS SO I COULDN'T PURCHASE KRUSHERS , AT THE SECOND STORE I COULDN'T GET KRUSHERS EITHER CAUSE THEY DIDN'T HAVE LEMONS , AT THE LAST STORE THEY DIDN'T HAVE MINI ROLLS SO I COULDN'T BUY THE BURGERS . I WAS VERY DISAPPOINTED AS MY DINNER NIGHT WAS RUINED AND HAD TO CHANGE MY MENU TO ACCOMMODATE THEIR OUT OF STOCK . THIS IS UNACCEPTABLE FROM A BIG OUTLET SUCH AS THIS ONE
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Replies (1)KFC's replyOfficial
08 Oct 2015, 08:30Hello S@nelisiwe,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply08 Oct 2015, 08:30
Official
Hello S@nelisiwe,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
