SP
Shane P

1 reviews | Active since Dec 2015

10 Dec 2015, 19:14

This is not the first time....

I always order the same 15 peace chicken as i normally do. I am not greedy and never complain about a mistake made, but this is really not what i wanted and i feel that i paid more for what i got. i always ask for 5 drumsticks, 5 wings and 5 thighs. But this time i got 7 of the smallest wings i have ever seen, 4 drumsticks and 4 breasts. 11 small peaces and 4 big, don't you think that it is unfair. If i am correct you are allowed one small one big peace. If i lived close by i could just go back and change it, but i live in Tarlton and i am sure that you are not going to pay me for the extra 50km that i have to drive.

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Replies (1)
KFC
KFC's reply15 Dec 2015, 15:53
Official
Hello Shanepey86,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,