RI
Ronette I
1 reviews | Active since Apr 2013
26 Dec 2015, 21:13
Third time in a row that I was short supp****
This is the third time that I have bought the 8 or 10 piece Family Treat at this particular branch and when I got home there was either only 6 or 7 pieces of chicken in the container.<br> The first time I let it go because I figured mistakes happen.<br> The second time, 2 weeks ago, I called them about this second instance and was told the manager would call me back...I am still waiting on his call.<br> Then this evening - again chicken short in my order.<br> Can the staff at this branch not count or are they doing it on purpose because I have previously complained about their absolutely atrocious service?
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Replies (1)0
Replies (1)KFC's replyOfficial
30 Dec 2015, 11:38Hello RonetteI,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply30 Dec 2015, 11:38
Official
Hello RonetteI,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
